Synthara OpenText Partner

Vendor Invoice Management ยท SAP Invoice Management by OpenText

VIM that posts invoices instead of parking them.

We implement, upgrade and fix OpenText Vendor Invoice Management in SAP ECC and S/4HANA. Whether you license VIM through SAP or OpenText, our senior consultants design it around your accounts payable process.

Where VIM projects go wrong

Most VIM issues are design issues, not software bugs.

Invoices stuck in exceptions

Business rules and process types that route too much to manual handling.

Low touchless rates

OCR, vendor master data and PO matching that never reached their potential.

Slow approvals

Approval chains and roles that do not match how the business approves spend.

Painful upgrades

Custom code and old versions that block the move to S/4HANA and current VIM releases.

VIM services

From first design to steady state.

New

Implementation

Greenfield VIM on S/4HANA: process design, business rules, workflow and approvals, capture integration, Fiori apps, testing and cut-over.

Upgrade

Upgrade and migration

ECC to S/4HANA conversions and upgrades to current VIM releases, with custom code remediation and regression testing.

Assess

VIM Health Check

A fixed-scope review of configuration, rules, exceptions and KPIs with a prioritized remediation roadmap.

Run

Optimization and support

Ongoing tuning of rules, capture and approvals, measured against first-pass and touchless rates.

How we start

  1. 01

    Call

    Your volumes, pain points and SAP roadmap.

  2. 02

    Health Check or scoping

    Evidence from your system, not assumptions.

  3. 03

    Roadmap

    Prioritized fixes or a project plan with a fixed scope.

  4. 04

    Delivery

    Senior consultants through go-live and hypercare.

Questions we hear

We bought VIM through SAP. Can you still help?

Yes. Many customers license VIM as SAP Invoice Management by OpenText through SAP. The software is the same, and our services are independent of where you bought it.

Which versions do you cover?

Current and recent VIM releases on SAP ECC and S/4HANA, including upgrades between them.

Can you work alongside our SI?

Yes. We often join larger S/4HANA programs as the VIM specialists.

Get your VIM back on track.

Tell us what is happening in accounts payable. We will suggest the shortest path: a Health Check, a targeted fix or a project.

Talk about your VIM